Trouble Shooting
Please check the following before filing a warranty claim.
| Issue | Check | Solutions |
|---|---|---|
| The air conditioner does not work. | Is the unit powered off? | Press power button to ON. |
| Is the unit not plugged in? | Insert power plug. | |
| Have you checked the outlet and the fuse box? | Replace fuse or use another outlet. | |
| Is it set on the TIMER? | Change TIMER setting. | |
| Is the water full indicator on? | Drain out the water. | |
| Room not cooling. | Is it in the COOL mode? | Adjust mode to COOL. |
| Is the air inlet/outlet blocked? | Remove debris. | |
| Is there a source of heat in the room? | Remove the heat source. | |
| Are the Filters too dirty? | Clean filters. | |
| What temperature is it set for? | Adjust Temperature. | |
| Fan speed set at LOW? | Select appropriate speed. | |
| Noise too large and shake | Is the unit on even level ground? | Put the air conditioner on even ground. |
Caution When the following abnormalities occur to the air conditioner, shut down the unit and pull out the plug, and contact us.
Error Code Functions
| Detection Codes | Meaning |
|---|---|
| E2 | Room temperature sensor error |
| E3 | Coil pipe sensor error |
| FL | Water full status |
Caution When “df” is displayed, the air conditioner is in anti-freezing or defrosting state, and this is a normal phenomenon.